Frequently Asked Questions





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Background information  
WBFS is a home/farm-based business, located on the edge of the Cumberland Plateau in East Tennessee.

The business was established in 1997.

Soap is handcrafted in individual batches using a cold-process method and is sold to retail and wholesale markets throughout the United States.
Ingredients  
The Basic Formula is created with a base of palm kernel, olive and palm oils.

Specialty Formulas may include coconut & sunflower oils, vitamins, rich moisturizing butters, herbs and other nutrients.

Fax (1-866-521-7455) or email us for specific concerns.
How to purchase  
We encourage you to support the shops that carry WBFS when possible (see Retail Stores).

If you do not have a shop near you, orders are accepted through the website via a secure server or may be faxed toll-free to 1-866-521-7455.

We accept Visa, Mastercard, Discover, checks and money orders.

WBFS does not have a store front.
Pricing & shipping  
Individual bars of soap range in price from $3.00 for Basic Lye Soap to $7.50 for Goats Milk with Shea Butter.

Flat rate shipping/handling is $6.50 within continental US.

Call or email for quotes on custom soaps!
Gift boxes & gift certificates  
Contact us for inquiries about gift sets or to order gift certificates. Please place "soap gift inquiry" in the subject line.
Return policy  
Although highly unusual, some persons may be sensitive to particular ingredients in WBFS. If uncertain, test the soap on a small area of skin prior to use.

Fax (1-866-521-7455) or email us for return instructions. Please place "soap return" in the subject line.

Your satisfaction with WBFS is guaranteed.
What is a "Woolly Bugger"?  
By far, the most commonly asked questions are "What is a 'woolly bugger'?" and "How did you get your name?"

The Woolly Bugger is an artificial lure ("streamer" to be more exact) used in fly fishing.

When we moved to our farm we chose the name "Woolly Bugger" because of our interest in fly fishing and because it seemed like a fun, catchy name! It's a hard name to forget!
Email us with your questions!